03.04.08
XM Satellite Radio
The era of radio and telecommunication accelerated the process of globalization. A person can see each corner of the world without leaving home. Every day the world is getting closer to us. We are aware of all the events that take place thousands kilometers away from us. It is impossible to imagine our life without radio and television. It is like losing connection with the world out there.
XM Satellite Radio Inc. XM Radio was founded in 1992. It is a wholly owned subsidiary of XM Satellite Radio Holdings Inc. due to its partnership the company is a leader in providing satellite-delivered data and entertainment services for the automobile market. The company operates over 170 digital channels of different kinds. XM Radio provides 69 commercial-free music channels, exclusive live concerts and original programming premier sports, talk, comedy, children’s and entertainment programming; and 21 channels of the most advanced traffic and weather information.
Problems? What problems may arise concerning radio broadcasting? They are not many but still are worth consideration. The company does not enjoy positive reputation among numerous consumers. They claim that all the promises are not fulfilled. The sound quality is awful and the customer service seems to be even worse. People make down payments for the broadcasting services and then start receiving additional bills. It is no wonder that customers are not satisfied with the company. People receive a package of XM Radioservices as presents, do not sign any agreements with the company and then are charged and fined for what they thought was free. And one more thing that irritates the subscribers – the channels they pay for do not provide the programs they are supposed to. Recently such change, for example, took place on one of their music channels. People do not want to pay for those programs which they can get for free from other radio broadcasters.