04.05.08
Pep Boys
Sometimes you need some service or products but cannot choose the company that can provide them because of a huge variety of these companies. This especially concerns cars. There are so many dealerships and different locations that sell vehicles, buy vehicles, provide auto parts, auto related accessories, repair services and many other things. And it is really worth it to check consumer reviews about these companies from time to time to be aware where it is better to drive. If you are considering Pep Boys Manny Moe & Jack, than this article is just for you.
About the company. Pep Boys Manny Moe & Jack is a public company that was founded in 1921. Nowadays the company is headquartered in Philadelphia, Pennsylvania. It focuses on specialty retail and automotive repair. Pep Boys Manny Moe & Jack locations provide auto parts and different services related to vehicles. The tagline of the company is: “Parts, service, and so much more”. Pep Boys is actually the chief automotive aftermarket chain in the United States. The company operates in 36 states and Puerto Rico. There are actually three Pep Boys: Emanuel Rosenfeld, Maurice Strauss and W. Graham Jackson who had founded Pep Boys Manny Moe & Jack Company. They started with a really small capital and at the present time it is a multi billions dollar company. The company operates several hundreds of locations all over the United States. Pep Boys calls the locations Distribution Centers. These centers are located in New York, Georgia, Texas, Indiana, and California. The logo of the company is a famous icon of the three of Pep Boys.
Pep Boys complaints. Pep Boys are very famous for the service they provide. The Distribution Centers of Pep Boys Manny Moe & Jack offer a huge variety of services such as alignment, basic maintenance, replacement services such as oil change, battery replacement, lube job, struts installation and many other relate services. And in many cases these services are of high quality. But nevertheless the good reputation many people complain about the quality of services in the Distribution Centers of Pep Boys. And sometimes the customers can even say that their car care is not actually care. And the customer service there is much to be desired. The employees are very rude and care only about the selling figures. When it comes to some problems, Pep Boys employees turn out to be the ones without any power to make decisions.