06.14.08
American Express
There are some companies that issue credit cards to people who has bad credit record or no record at all. That sometimes results in multiple over-limit or late payment charges. Consumers consider this practice to be predatory. But such companies as American Express do not agree with the statement. They say they are not responsible for the decisions of their customers. Besides, American Express is considered to be one f the most respected and reliable companies in the industry. But even such company might have some unsatisfied customers. And that can depend on the employees of the company as well as on the services and products that this company provides. That is why there could be complaints even against American Express.
Company overview. American Express is a services company. The company was founded in 1850 by Henry Wells, William Fargo and John Butterfield. American Express specializes in credit card, charge card and traveler’s check business. The tagline of the company is: “Are you a card member?” American Express provides a line of credit card products, such as One card, Discover card, Centurion card, Blue card, Red Card, Clear card, Express Pay card and Plum card. These cards allow their customers to carry a balance, interest protection, rewards program, savings accelerator plan, damage waiver and a variety of other benefits. American Express is a truly international company that has offices all around the world.
American Express services. American Express is widely recognizable company that specializes in issuing credit cards, charge cards and traveler’s cheques. Company’s first credit card was issued in 1950 and since then American Express understood that it is a real possibility in credit card business. Today the company offer a great set of different credit cards: Blue, Red, Green, Clear, Gold, Platinum. Even though it is one of the most trusted and reliable companies ever, they still happen to have problems with their customers. Sometimes they just fail to deliver good customer service when their customers have some problems with credit cards. But usually American Express sticks to its rules and promises to help their customers to solve any problems. If there is any issue, the customer does not have to hesitate and ask for help. In most cases, the company would never refuse. It is their responsibility to provide smooth service. Customers should be aware that the company should solve the problems that appear with the services it has provided.